Morning star
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In the Screener+ task for Morningstar, executives are responsible for monitoring alerts related to smoke and fire detection. Morningstar relies on this proactive surveillance to ensure quick responses to potential fire hazards, protecting both people and property. Executives play a crucial role by identifying, verifying, and escalating alerts as needed to maintain high safety standards.
Login and Setup:
Begin by logging into the Dragonfruit platform using your assigned credentials.
Select “Morningstar” as the organization for monitoring.
Once in the Morningstar dashboard, familiarize yourself with the camera feeds, ensuring you have a clear understanding of the layout and locations being monitored.
Monitoring and Alert Identification:
Keep an eye on the alert dashboard for any notifications. Alerts at Morningstar are primarily triggered by smoke or fire detection sensors.
Each alert is accompanied by a short video clip from the relevant camera feed, giving executives the context needed to assess the situation.
Assessing and Raising Alerts:
Upon receiving an alert, view the video clip thoroughly to verify if smoke or fire is indeed present.
If confirmed, raise the alert through the Dragonfruit platform by marking it as an active incident. This action ensures that the appropriate emergency teams are notified in real time.
In cases where the alert is a false alarm (e.g., dust, steam, or minor visual disturbances), archive the alert to remove it from the active monitoring queue.
Accurately document each alert’s outcome, noting whether it was raised or archived, along with a brief description if necessary.
Maintaining detailed records helps the Morningstar team analyze alert trends and optimize response protocols over time